How long can we use the free version?

  • Emelia01
    Asked on January 11, 2019 at 3:53 AM

    Good Morning, 


    I started using your website this morning as a trial run for us to do member event registration.


    I love how it works and how efficient it is. 


    Please advise how long the free trial will work as I would like to my Club Champs entries and any other entries through this site.


    Am I limited as to how many submission I can receive? If so, what would you suggest I do?? Is there a monthly fee or a once off fee.


    I look forward to your soonest reply.


    Best wishes,

    Emelia Brown

    Events Coordinator

    Westlake Golf Club

    South Africa Cape Town

  • Nik_C
    Replied on January 11, 2019 at 5:04 AM

    There isn't a time limit for using the account on Free subscription. You just need to take care of the limits of the free (starter) subscription which you can check here: https://www.jotform.com/pricing 

    More about account usage and limits you can check here: https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits

    If you have any further questions, please let us know.

    Thank you!

  • Emelia01
    Replied on January 11, 2019 at 5:14 AM

    Hi Nick,

    Thank you for the quick reply.

    Stupid question: the free version says I can receive 100 submissions per month. Meaning, I can activate a form next month and receive another 100 submissions?

    What happens if i receive more than 100 submissions?

    The Bronze package says it is $19 per month. Is there any additional cost to this per month??


    I just want to be able to use this site to its fullest ability :-)


    I look forward to hearing from you soon.


    Best wishes,

    Emelia

  • Kiran Support Team Lead
    Replied on January 11, 2019 at 7:26 AM

    What happens if i receive more than 100 submissions?

    If the account has received more than 100 submissions in a month, the forms shall be disabled. You may upgrade the account to a paid subscription plan in order to continue receiving the submissions. If you do not want to upgrade the account, you may wait for the account to reset the submissions count on the first day of the following month.

    The Bronze package says it is $19 per month. Is there any additional cost to this per month??

    No. However, there may be taxes applied based on the payment processor for making the subscription payment. There will not be any other charges from our end for your subscription.  If you are receiving any payments using the payment integrations, you may be charged by the payment gateway based on their terms. 

    Hope this information helps!