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shepherdsofthemeekAsked on January 15, 2019 at 3:05 PM
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Nik_CReplied on January 15, 2019 at 4:11 PM
To downgrade your subscription, please follow: https://www.jotform.com/help/341-How-to-Cancel-a-Subscription-and-Downgrade-Back-to-Free
Please be mindful that your subscription is good until 23rd of July 2019.
Let us know if you have any further questions.
Thank you!
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shepherdsofthemeekReplied on January 15, 2019 at 4:43 PMI see. Will it automatically renew in July?
Alice
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Kevin Support Team LeadReplied on January 15, 2019 at 6:15 PM
If you downgrade to free you will be basically cancelling the auto renewal. Once the renewal date is reached your account will be downgraded to the free status.