Logo showing misaligned on the form

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    Asked on January 17, 2019 at 03:33 PM

    I'm having two weird issues.

    The first is my logo - it's showing up wonky. This is not how it should look...it should just be straight across. I don't think the template format I'm using makes the logo go weird...or it shouldn't.

    The second issue is the one question about the Disability - It should be hidden and in my conditions it is selected as hidden until the type of enrollment question is answered (new, etc.). I've gone through my conditions a couple of times and can't figure out why it still shows. :/
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    Answered on January 17, 2019 at 05:25 PM

    To fix the issue with the logo, please inject the custom CSS codes below to your form.

    .form-all:before {

    transform: none !important;

    box-shadow: none !important;

    border: none !important;

    background-color: transparent !important;


    .form-all::after {

      display: none!important;




    As for your other concern, I have moved it to a new thread considering it is about another topic. Here's the link to the new thread — https://www.jotform.com/answers/1704341. I will be answering it shortly.

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    Answered on January 18, 2019 at 11:45 AM

    Hmmm...when I click on the CSS link the screen goes completely blank with no options. :/ Like, nothing on the screen. Just white. no links, no nothing. That is while using IE.

    I moved over to Chrome and it seemed to let me get to the CSS option. Odd that it won't work in IE, which is my main browser option.

    That CSS did fix it - Thank you!!! I'll go check my other question next.

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    Answered on January 18, 2019 at 12:51 PM

    I am sorry for the trouble caused to you. Which version of IE you are using? I would suggest you  to please clear your browser cache of IE and see if that solved your problem. The following guide should help you how to clear browser cache:  http://www.wikihow.com/Clear-Your-Browser's-Cache