Card Forms : Autosave session feature

  • Profile Image
    easytrust
    Asked on January 19, 2019 at 05:30 PM

    Hello!

    We are losing signups because we have long forms so they fill it out, close the laptop (most of our clients are in the hospital or older so they cannot fill out our form in one sitting and don't understand the save feature).

    A few requests: 

    1) Is there anyway to enable autosave?
    Eg: Once they enter their email it autosaves? (Clients closed their screen then lost all their entered information :( ... )  

    2) And, email us when they enter out their email? 
    (I basically live in the incomplete section and it's sort of really confusing have to go and paste a URL and their submission number to see their answers.


    Thank you!



  • Profile Image
    jonathan
    Answered on January 19, 2019 at 06:45 PM

    Just to let you know, save form session feature on card form is available.

    Please see our user guide: Setting up the Continue Forms Later Feature in Card Forms

    You can setup in the Form Settings.

    Example:

    1547940998zzz 2019-01-20 07.35.53.png


    This is not an auto save feature per se as the respondent will still need to click on SAVE button to allow saving the session.

    Let us know if this feature will not work for you.

    ---

    I will also submit a feature request ticket for autosave feature base on your suggestion.

    Please understand that we cannot give you any ETA or if the requested feature will become available. It will really depend if there are many users requesting for the same option.