Forgot login name

  • Nadine Banks
    Asked on January 31, 2019 at 9:28 AM

    After multiple tries, I realized that I know my password but not my Login Name. Can you show me how to get information?

    Thanks,

    Nadine

  • Richie JotForm Support
    Replied on January 31, 2019 at 10:18 AM

    I have checked your email address but I can't seem to find any account under it.

    Your email address is assigned to a Guest user only.

    To clarify, did you signup with JotForm?

    https://www.jotform.com/signup/

    If not, kindly signup to create an account.

    Hope this information helps.

    Let us know if you have further questions.

  • Amber Johnson
    Replied on February 19, 2019 at 1:49 PM

    I am having the same issue.  I have signed up with Jot Form and have been billed.  But I do not know my username to log into my account so that I can create and use another form
  • Richie JotForm Support
    Replied on February 19, 2019 at 3:08 PM

    Hi @Amber ,

    I have moved your question to a new thread to assist you better.

    Kindly follow this link https://www.jotform.com/answers/1737495  to your thread.

    Thank you.