How do I configure the form email so I will receive them as individual email in my inbox?

  • christhatcher
    Asked on January 31, 2019 at 11:16 AM
    Now emails from different senders via jotform are appearing as part of one single thread in my inbox. Three different people emailed me and they are in a single thread and my different responses to each of them will all be mashed into the same thread. How do I fix that?
  • Welvin Support Team Lead
    Replied on January 31, 2019 at 11:19 AM

    You need to have a unique entry in the subject line of the form email. To change that, please follow the steps here https://www.jotform.com/help/544-How-to-Change-Email-Subject-or-Make-It-Dynamic