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JessicaAsked on February 4, 2019 at 11:30 PM
Hi there
We no longer require Jotform. Please cancel my account and stop billing me.
Thanks,
Jessica
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Ashwin JotForm SupportReplied on February 5, 2019 at 12:54 AM
I did check your account and found that you have upgraded and paid through your PayPal account. I would suggest you to please cancel your subscription from your PayPal account. The following guide should help you how to cancel your PayPal subscription: https://www.jotform.com/help/336-How-Can-I-Cancel-My-PayPal-Subscription
Your PayPal bronze monthly subscription ID: I-J03JM7TFUMMF
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jgoodearReplied on February 5, 2019 at 12:57 AM
I want to cancel via Jotform. Please cancel.
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Ashwin JotForm SupportReplied on February 5, 2019 at 1:05 AM
Please note that subscription paid through PayPal account needs to be cancelled from PayPal account. The following guide should help you how to cancel PayPal subscription: https://www.jotform.com/help/336-How-Can-I-Cancel-My-PayPal-Subscription
Do you want us to delete your account as well? Do get back to us on this and we will do the needful.