How do I show Unique ID in the recipient autoresponder e-mail?

  • SqueezeTheDayPh
    Asked on February 10, 2019 at 11:18 AM

    I have configured everything. But the unique ID does not display in the autoresponder e-mail and subject line. Although, it does show up in the notification e-mail. 



    Jotform Thread 1728024 Screenshot
    Page URL: https://form.jotform.me/90403114581447
  • Victoria_K
    Replied on February 10, 2019 at 3:30 PM

    This is odd, but I can not make it work on a cloned form as well. And other fields do not show up too. If you do not mind starting autoresponder fresh, please try: Setting-up-an-Autoresponder-Email

    I am also doing some more tests in order to find out what is causing this issue. I will update you via this thread.

  • Victoria_K
    Replied on February 10, 2019 at 4:47 PM

    I was able to find where problem appears. Please exclude unique id widget from conditional statement that hides multiple fields:

    How do I show Unique ID in the recipient autoresponder e mail? Image 1 Screenshot 20

    On my test form this helped to resolve the issue for autoresponder email. Please let us know how it goes for you.