Current Silver customer considering HIPAA upgrade

  • Thomas Morton MVEMSA
    Asked on February 20, 2019 at 2:47 PM

    We are an EMS Regulatory Agency currently using JotForm to facilitate online submission of State Mandated EMS License re-certification. Users may potentially submit information that can be considered Protected Health Information/PHI (driver's license as example) that would fall under HIPAA regulations. If we upgrade to the HIPAA-compliant functionality (with BA)A that encrypts data,  could we use forms already created?


    regards,

    Thomas Morton

    MVEMSA


    regards,


  • Victoria_K
    Replied on February 20, 2019 at 4:44 PM

    Hello Thomas,

    Yes, if you enable HIPAA compliance for your account, all your forms and data will be transferred to our HIPAA servers, so you will be able to use same forms in HIPAA environment. Here is related guide: How-to-upgrade-to-HIPAA-Compliance

    We will be glad to assist if you need more help, just let us know. 


  • Thomas Morton MVEMSA
    Replied on February 20, 2019 at 7:43 PM
    So when that information is forwarded to us via email setting how is that encrypted?
    Thomas Morton
    EMS Specialist
    Mountain-Valley EMS Agency
    209-566-7206 direct
    209-988-6313 mobile
    209-529-1496 fax
    tmorton@mvemsa.com
    ...
  • roneet
    Replied on February 20, 2019 at 10:16 PM

    The form email notifications on the HIPAA-compliant forms are being automatically replaced with the following template:


    Current Silver customer considering HIPAA upgrade Image 1 Screenshot 20


    The 'View Response' button is linked to the authorization-protected page.

    Here is a detailed guide to using notifications:

    https://www.jotform.com/help/504-How-to-use-Notification-and-AutoResponder-emails-in-HIPAA-accounts


    If you need any further assistance, please let us know. We will be happy to help.

    Thanks.