JotForm site and form doesn't load properly

  • Bdahl
    Asked on February 25, 2019 at 6:03 AM

    Hi guys,
    Ive had a few issues the past few weeks logging into the site and even loading my forms and viewing submissions.
    Can you please let me know if there is an issue with the website?

  • Richie JotForm Support
    Replied on February 25, 2019 at 9:24 AM

    We are sorry for the inconvenience this may have caused.

    Currently, we have no issues with our website. May we know what web browser are you using to view JotForm?

    May we know if you have embedded your form into your web page? If yes, can you please share to us the web page URL?

    Kindly check also if your web browser is using pop-up blockers or blocking the website to load properly.

    You may also give us the console report when you try to open your form or JotForm.

    Here is a guide:https://www.jotform.com/help/453-How-to-get-a-console-report-from-most-common-browsers

    To post screenshots in the thread, you can follow this guide:-How-to-add-screenshots-images-to-questions-to-the-support-forum

    Looking forward for you response.