How can I get pre sorted orders from my forms.

  • ultragraphic
    Asked on February 27, 2019 at 7:30 PM

    I am using jot form with square to take orders. The purchased product data is not 

    separated by any usable method when excel is downloaded.

     

    The Size Qty  price are all in one cell

     

    Is there a better way?

    Jotform Thread 1745842 Screenshot
  • jherwin
    Replied on February 27, 2019 at 8:50 PM

    It will only be displayed on one cell because "Type Qty per size required" or "Square Payment Items" is considered one field only.

    I have tried the CSV and Excel reports but the results are the same on your screenshot. Try to integrate your form to Google spreadsheet and let us know if the results are the same so we can add it as a feature request.

    Guide: How to Integrate Forms with Google Sheets

  • ultragraphic
    Replied on February 27, 2019 at 9:43 PM
    Thank you for the response. Is it safe to do this with an active form?
    ...
  • jherwin
    Replied on February 27, 2019 at 10:54 PM

    Yes, it is completely safe. Please give it a try and let us know how it goes.

  • ultragraphic
    Replied on February 28, 2019 at 1:43 AM
    It is the same a in excel but the rows and columns are formatted for width.
    ...
  • Nik_C
    Replied on February 28, 2019 at 4:37 AM

    When you're using payment field, the data from that field go to one cell, and I'm afraid you cannot change that.

    You can, however, create your payment field with regular fields and pass the calculation: https://www.jotform.com/help/275-How-to-Pass-a-Calculation-to-a-Payment-Field

    In that way, you can create products list and quantity as separate fields.

    Hope it helps.