I'm very shocked that Jotform hides the information their paying custom

  • NorthLineProducts
    Asked on March 8, 2019 at 10:03 AM

    I'm very shocked that Jotform hides the information their paying customers need to change their credit card info.

    This process should be easily located, instead I needed to search for 30 minutes. Really upset about this.

  • David JotForm Support
    Replied on March 8, 2019 at 11:40 AM

    All billing related information, including updating payment information, can be accessed from the account billing page:

    https://www.jotform.com/myaccount/billing

    We do not hide the page in any manner.