-
CoopLeGOAsked on March 12, 2019 at 5:32 AM
Dear Costumer Support,
the form on my website tell me that i'm over quota but looking at my usage on this page , https://eu.jotform.com/myaccount/usage , it seems like i'm not over quota.
Could you help me, please?
Thanks
-
Mert Ceylan JotForm DeveloperReplied on March 12, 2019 at 9:08 AM
I have cleared your form caches. Your account status is active again. If you encounter this problem again you can clear your form caches like shown in this guide:
https://www.jotform.com/help/229-How-to-Clear-Your-Form-Cache
I have also made a test submission to your form to test if your upload space is calculated properly.
Hope this helps and if you require further assistance feel free to contact us