Special pricing per Option but form shows one price

  • Tighe
    Asked on March 22, 2019 at 12:50 PM

    I have special pricing per option set up (working fine) but before you chose the product it only shows one price - I'd like it to not show any price at all 

  • Nik_C
    Replied on March 22, 2019 at 2:01 PM

    I checked your form: http://www.jotform.ca/form/90776234342256

    But I wasn't able to replicate any issue with price:

    1553277405Screen Shot 2019 03 22 at 6 Screenshot 10

    I checked this form also: 

    https://www.jotform.com/90776542764266

    1553277675Screen Shot 2019 03 22 at 6 Screenshot 21

    The price is not showing initially as well.

    Are you referring to some other form?

    We'll wait for your response.

    Thank you!

  • Tighe
    Replied on March 22, 2019 at 2:19 PM

    The picture you posted shows the price!!

    http://www.jotform.ca/form/90776234342256

    IGP entries are 100.00 except one which is 75.00

    yet the price shown is 100.00

    All products on all forms show ONE price when there could be different prices depending on the option you choose


  • Nik_C
    Replied on March 22, 2019 at 2:44 PM

    I'm sorry if I'm misunderstanding this problem, but I checked the form and total is not showing by default, it's showing when the product is selected. Also, the prices are showing properly for IGP, please check the screencast:

    1553279996screencast Screenshot 10

    The price is changing based on the level selected.

    If it is easier, please post the screenshot of the problem: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum

    Thank you!

  • Tighe
    Replied on March 22, 2019 at 2:46 PM

    I realize it shows when you chose the right option, but the price listed is not for each option. Is there a way to show no price?

  • Richie JotForm Support
    Replied on March 22, 2019 at 4:09 PM

    My apologies, I'm not sure I understood how you want your form to function correctly. To clarify, do you want to show no price when there is a product option?

    Or do you want to show no price unless a product option is selected?

    Looking forward for your response.

  • Tighe
    Replied on March 22, 2019 at 4:15 PM

    I would like it to show no price unless a product option is selected

  • Nik_C
    Replied on March 22, 2019 at 5:59 PM

    If you're thinking to show this price when level is selected:

    1553291126Screen Shot 2019 03 22 at 10 Screenshot 10

    I'm afraid that is not possible with the setup you have.

    You would have to break all your products in separate fields and set conditional logic that will calculate the price, but you will not be able to keep the look of the product list.

    For example:

    1553291960Screen Shot 2019 03 22 at 10 Screenshot 21

    You can check here: https://form.jotform.com/90807327784971

    Let us know if you have any further questions.

    Thank you!