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fengx4@gmail.comAsked on March 23, 2019 at 2:14 PM
Hi, recently the "submit" button on my form is not working well (it had been fine for the past 4 years).
When clicked, it shows "Please wait..." forever, no responses. Please help, thanks
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Welvin Support Team LeadReplied on March 23, 2019 at 5:27 PM
The problem is sometimes related to a script that is blocked due to security or the form creates a conflict, especially if it is embedded on a website. You can fix this by re-embedding the form using our iframe method.
https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code
If you have embedded the form, please share us the link so we can further check and confirm this issue.