The "submit" button is not working well

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    fengx4@gmail.com
    Asked on March 23, 2019 at 02:14 PM

    Hi, recently the "submit" button on my form is not working well (it had been fine for the past 4 years). 

    When clicked, it shows "Please wait..." forever, no responses. Please help, thanks



    Screenshot
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    Welvin
    Answered on March 23, 2019 at 05:27 PM

    The problem is sometimes related to a script that is blocked due to security or the form creates a conflict, especially if it is embedded on a website. You can fix this by re-embedding the form using our iframe method.

    https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    If you have embedded the form, please share us the link so we can further check and confirm this issue.