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david5354Asked on March 25, 2019 at 3:35 AM
Please help when a message image arrives the file says image1 and I cannot see the picture
Also when not using my main computer log in required message comes up when I try to view all submissions.
How can I fix these problems
David
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Ashwin JotForm SupportReplied on March 25, 2019 at 6:39 AM
I am sorry for the trouble caused to you. I could not check your form's submission page as submissions are stored in "Europe Datacenter" and only EU based supporter can check your form's submission page.
When you say you are not able to see the image in form, is the issue happening with one submission or all submissions you have received in form? Please share the image URL and also a screenshot of the issue and we will take a look. The following guide should help you how to upload image in forum post: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum
Are you trying to access your form's submission from a URL you have saved? Please note that to view submissions of your form, you need to be logged in to your JotForm account. Please sign in to your JotForm account and then try to view your submission again. If you have any trouble, please share a screenshot of the issue and we will take a look.
We will wait for your response.