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mkaradzaAsked on March 25, 2019 at 12:48 PM
Hello,
I added a language option on this form and it works great on Google Chrome, however, when we open it in Internet Explorer, the language button is not available.
Please advise. Most of our users use Internet Explorer as their default search engine.
Thank you,
Stephanie
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BJoannaReplied on March 25, 2019 at 2:11 PM
I was able to replicate the issue. I will report it to our developers. We will inform you via this thread once this issue is resolved.
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mkaradzaReplied on March 27, 2019 at 12:45 PM
Hi Joanna,
Any update on this?
Please advise.
Thank you,
Stephanie
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BJoannaReplied on March 27, 2019 at 1:46 PM
Unfortunately, no. Our developers will inform you here when your resolve the issue.
For now, I can only suggest you to tell your users to use some other browsers.
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mkaradzaReplied on April 9, 2019 at 12:06 PM
Hello. Can we follow-up on this? Please advise status of this request. Thank you.
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BJoannaReplied on April 9, 2019 at 1:17 PM
Unfortunately, this issue is still not resolved. I will check with our developers if there is any updated.
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mkaradzaReplied on April 22, 2019 at 3:04 PM
Please advise of any update. Thank you.
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Victoria_KReplied on April 22, 2019 at 3:46 PM
Hello,
Our apologies for the inconvenience. While ticket is being worked on, please inject the following CSS code to your form. It should help to display language selector in any browser.
Guide: How-to-Inject-Custom-CSS-Codes
.language-dd {
display: block !important;
}
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mkaradzaReplied on April 30, 2019 at 2:48 PM
Thank you, Victoria. That worked.
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mkaradzaReplied on May 14, 2019 at 3:40 PM
Hi Victoria,
I used the same instructions you provided for a different form and for some reason the language option didn't show up on this form:
https://www.jotform.com/mkaradza/bell--bell-aliant-branded-tent-orde
Please advise.
Thanks.
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Victoria_KReplied on May 14, 2019 at 4:35 PM
Hi,
I think there is an extra dot in the code, right here:
I have removed it for you and form seems to display language picker correctly now in IE.
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beril JotForm UI DeveloperReplied on May 20, 2019 at 4:07 AM
Thank you for reporting the issue. It should be fixed now. Could you please also test it on your side and let us know the result?
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mkaradzaReplied on May 24, 2019 at 3:30 PM
Yup. it's fixed. Thank you so much.