Embedded form will not allow for submission

  • alliedpowersolution
    Asked on March 25, 2019 at 2:46 PM

    hello-  I have a jotform on website  nationalpowersupply.com

    contact page

    the form is not submitting when I click the Submit form tab-

    also the form has not forwarded to our email sales@nationalpowersupply.com -it looks like since thursday

    I repasted the source code in today into the web page - nationalpowersupply.com/contact  and republished-

    the form show up but won't submit -- I tried in explorer, edge, and google chrome but no luck


    I have a link to a jotform on fouter of page that is submitting


  • alliedpowersolution
    Replied on March 25, 2019 at 2:49 PM

    footer page-

    any help--   

    was working up until Thursday it looks like-




  • alliedpowersolution
    Replied on March 25, 2019 at 2:58 PM

    hello- anybody there

  • David JotForm Support
    Replied on March 25, 2019 at 4:41 PM

    I tested your embedded form and it is working on my end:

    1553546409Capture Screenshot 10

    I was able to submit the form without issue.  Is the submit button still not functional on your end?  let us know and we can take another look.  As far as I can tell though, the embedded form should be possible to submit.

  • alliedpowersolution
    Replied on March 25, 2019 at 5:43 PM
    yes but I had to reload soarce code into site-
    it quit on thursday
    ...
  • Jed_C
    Replied on March 25, 2019 at 8:25 PM

    Did you change the embed code or are you using the same iframe code? In case you encounter issues on your embedded form, you can always test the form directly via form url https://www.jotform.com/help/401-Where-to-Find-My-Form-URL.

    Let us know if you have any questions or if you need further assistance.