PDF EDITOR: fields are reordered in the template

  • AXIMUMQSE
    Asked on March 26, 2019 at 3:34 AM

    The PDF version EDITOR is not stable !! I created a layout template "QHSE Tour" that is not repainted. I have to start all over again. How can I solve a problem that is redibitory;
    Can you give me the procedure to realize a model on PDF EDITOR of the creation of a form which assures me that this one will be stable and that the fields will not move any more?

    Example:

    all fields move from page 3 to page 1

    The PDF editor report must respect the form of the QHSE visit form: Despite formatting work, after 2 weeks the fields are placed in a different order than the one requested. the report no longer has cerdibility

    Jotform Thread 1771938 Screenshot
  • Victoria_K
    Replied on March 26, 2019 at 4:24 AM

    Our apologies for the inconvenience you are facing. It seems that PDF template for your form must be reset. To reset it, please create new PDF document and then you can delete old one, new template should capture all form fields in correct order: How-to-Customize-PDF-Submissions-Report

    PDF EDITOR: fields are reordered in the template Image 1 Screenshot 40

    PDF template will stay the same unless you update it. If changes were applied to the form, a warning will be shown when you visit PDF editor for the form you have updated. It looks like below:

    PDF EDITOR: fields are reordered in the template Image 2 Screenshot 51

    Please make sure to check the PDF template once you update the form. With a new feature our developers have added to form builder, it is much more convenient:

    PDF EDITOR: fields are reordered in the template Image 3 Screenshot 62