Autoresponder email not looking good and not displayed same as in the form

  • Profile Image
    theostefanidis
    Asked on March 26, 2019 at 12:57 PM

    Hi, I have created a lot of forms with jotform and I am very satisfied! Right now I have a problem and I need your help!

    I have done some calculations at the bottom of the document and these work well.
    The problem is that the mail to my recipients looks not so good (please see attached file).
    Here you can see the form before I send it 

    1553618914Screenshot 2019-03-26 17.47.59 

    Here you can see the bottom part of the received mail

    1553619334Screenshot 2019-03-26 17.53.57

    I would like to have the same structure in the mail as in the original form.
    Thank you for helping me

  • Profile Image
    Kiran
    Answered on March 26, 2019 at 02:23 PM

    I understand that you want to display the email autoresponder sent to the user to be displayed in the format of the form. Please note that you may edit the autoresponder as per your requirement by editing the email template. Please refer to the guide below that can help you with this.

    https://www.jotform.com/help/430-How-to-Edit-the-Email-Template-for-Notifications-and-Autoresponders

    You may try adding a table in the email template and add the fields manually as you needed.

    Please give it a try and let us know if you need any further assistance. We will be happy to help.