The Numeric Slider widget is not working in Android phones

  • sebv2v
    Asked on March 27, 2019 at 5:12 AM
    Hello, The "fuel" and "adblue" widget in our "state of the art" form no longer work under android. in the display we do not see the level bars, whereas last week it worked ... Can you see why? Thank you.
  • roneet
    Replied on March 27, 2019 at 8:02 AM

    Could you please let us know the Form URL?

    This guide will help you to get the Form link:

    https://www.jotform.com/help/401-Where-to-Find-My-Form-URL

    Also, are you having issues with Android phones?

    Looking forward to your response.

    Thanks.

  • sebv2v
    Replied on March 27, 2019 at 12:03 PM
    ok, below the link of the formaulaire where is the 2 dysfunctioning widget under android: The "fuel" and "adblue" widget.

    https://eu.jotform.com/build/81144106550345

  • roneet
    Replied on March 27, 2019 at 2:35 PM

    On testing the Form in the Android phone, I am not able to replicate it. The Numeric Slider is visible in the Form.

    The Numeric Slider widget is not working in Android phones Image 10

    As you have selected the Legacy theme in the widget so this is light in color. If you want then we can try injecting CSS to highlight this otherwise you may also try out the Vivid theme too. Please check this screenshot:

    1553711373form Screenshot 21

    Let us know how you would like to proceed.

    Thanks.

  • sebv2v
    Replied on March 28, 2019 at 4:23 AM
    Ok, it works, we found, it was necessary to empty the chrome cache