The Numeric Slider widget is not working in Android phones

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    sebv2v
    Asked on March 27, 2019 at 05:12 AM
    Hello, The "fuel" and "adblue" widget in our "state of the art" form no longer work under android. in the display we do not see the level bars, whereas last week it worked ... Can you see why? Thank you.
  • Profile Image
    roneet
    Answered on March 27, 2019 at 08:02 AM

    Could you please let us know the Form URL?

    This guide will help you to get the Form link:

    https://www.jotform.com/help/401-Where-to-Find-My-Form-URL

    Also, are you having issues with Android phones?

    Looking forward to your response.

    Thanks.

  • Profile Image
    sebv2v
    Answered on March 27, 2019 at 12:03 PM
    ok, below the link of the formaulaire where is the 2 dysfunctioning widget under android: The "fuel" and "adblue" widget.

    https://eu.jotform.com/build/81144106550345

  • Profile Image
    roneet
    Answered on March 27, 2019 at 02:35 PM

    On testing the Form in the Android phone, I am not able to replicate it. The Numeric Slider is visible in the Form.

    15537112111.PNG

    As you have selected the Legacy theme in the widget so this is light in color. If you want then we can try injecting CSS to highlight this otherwise you may also try out the Vivid theme too. Please check this screenshot:

    1553711373form.gif

    Let us know how you would like to proceed.

    Thanks.

  • Profile Image
    sebv2v
    Answered on March 28, 2019 at 04:23 AM
    Ok, it works, we found, it was necessary to empty the chrome cache