Pencil icon is not showing like mentioned in this guide

  • GLtenn2019
    Asked on March 27, 2019 at 10:43 PM

    Hello, I am trying to embed a form to my site using the embed script. I am not getting the options described above. Is there another step that I need to do in oder to get this to work?

  • jherwin
    Replied on March 28, 2019 at 1:59 AM

    Is the form you're trying to embed is also a card forms? If yes, please make sure you are logged in to your account then go to your webpage. You should be able to see the pencil icon mentioned in this guide: Using the Inline Embed Features in Card forms

  • GLtenn2019
    Replied on March 29, 2019 at 6:31 PM

    When i'm signed in i am getting the below icon. I can't click on it for the inline option to come up. What do i need to do?

    1553898641inline pencil1 Screenshot 10

  • jherwin
    Replied on March 29, 2019 at 8:14 PM

    Could you please try the embed code for the iFrame method? Also, please give us the URL of your webpage so we can look at it and further investigate the issue.

    Guide: 

    - Getting the Form iFrame Code

    - How to Post Screenshots to Our Support Forum

  • beril JotForm UI Developer
    Replied on May 28, 2019 at 8:05 AM

    Hi,

    Thank you for reporting the issue. It should be fixed now. Could you please also test it on your side and let us know the result?