Pencil icon is not showing like mentioned in this guide

GLtenn2019
Asked on March 27, 2019 at 10:43 PM

Hello, I am trying to embed a form to my site using the embed script. I am not getting the options described above. Is there another step that I need to do in oder to get this to work?

This is a re-post of a comment on Using the Inline Embed Features in Card forms
jherwin
Answered on March 28, 2019 at 01:59 AM

Is the form you're trying to embed is also a card forms? If yes, please make sure you are logged in to your account then go to your webpage. You should be able to see the pencil icon mentioned in this guide: Using the Inline Embed Features in Card forms
GLtenn2019
Answered on March 29, 2019 at 06:31 PM

When i'm signed in i am getting the below icon. I can't click on it for the inline option to come up. What do i need to do?
jherwin
Answered on March 29, 2019 at 08:14 PM

Could you please try the embed code for the iFrame method? Also, please give us the URL of your webpage so we can look at it and further investigate the issue.

Guide:

- Getting the Form iFrame Code

- How to Post Screenshots to Our Support Forum
beril

Jotform UI Developer

Answered on May 28, 2019 at 08:05 AM

Hi,

Thank you for reporting the issue. It should be fixed now. Could you please also test it on your side and let us know the result?