How to create products in my form?

  • Profile Image
    Bettereyesight
    Asked on April 01, 2019 at 01:39 PM
  • Profile Image
    Nik_C
    Answered on April 01, 2019 at 02:30 PM

    Here is how you can clone a form: https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL

    If you have any further questions, please let us know.

    Thank you!

  • Profile Image
    Bettereyesight
    Answered on April 01, 2019 at 03:43 PM
    Yes, cloning a form was not a problem. I cloned a form for my 4-day retreat. The problem is trying to edit the price. If I edit the quantity discount prices for each quantity, this does not reflect on the form itself, which still shows the older price from the previous form. If I create a new product and do not choose a price, I can add a quantity selector and put correct prices in per quantity, but then the class shows up as "free" on the form itself.  If I create a new product and put the correct price for it, the editor will now allow me to add a quantity selector, I have been wasting three hours now on trying to resolve this,. A simple 2-minute chat would have taken care of it. I am REALLY not happy with Jotform right now.
    On Monday, April 1, 2019, 2:30:47 PM EDT, JotForm wrote:

    A new response has been received: Answered by Nik_C

    Here is how you can clone a form: https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL
    If you have any further questions, please let us know.
    Thank you!
    View this thread on browser » Unsubscribe Thread 1554143446
    ...
  • Profile Image
    Nik_C
    Answered on April 01, 2019 at 04:09 PM

    Thank you for additional information.

    I checked your form on preview:

    1554149063Screen Shot 2019-04-01 at 10.0

    And in form builder mode:

    1554149077Screen Shot 2019-04-01 at 10.0

    But I wasn't able to find any difference between those two.

    Are you still able to replicate this problem?

    If you are, could you please share a screenshot: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum

    We'll wait for your response.

    Thank you!

  • Profile Image
    Bettereyesight
    Answered on April 01, 2019 at 05:43 PM
    Unfortunately, the only thing I seem to be able to do is replicate the problem.  Here are the screenshots:
      
    When I click on quantity selector, your instructions say I should get this screen:

    However, I do NOT get the screen shown directly above. Instead, when I click on quantity selector, here is the screen I get:
    It allows me to select a drop-down or text quantity. I selected text and typed in the $400 discount... blurb. 
    Notice, there is no option for separate pricing. When I click "save quantity" I get:
    Now, except for "textBox" -- which by the way I did not type -- it looks as if there is a separate price per person,. But I did not enter a quantity price anywhere in this process, so if the form is adding one (which I cannot check without entering a sale) it is making one up for me that I did not enter for this product.
    If I could get to the "quantity selector: page you show in your  link (the second screenshot), I would be able to do this. But have gone over and over it, and this sequence of screens are all that show up.
    ARRRRGGGGGHHHHH.
    On Monday, April 1, 2019, 4:09:49 PM EDT, JotForm wrote:

    A new response has been received: Answered by Nik_C

    Thank you for additional information.
    I checked your form on preview:
    And in form builder mode:
    But I wasn't able to find any difference between those two.
    Are you still able to replicate this problem?
    If you are, could you please share a screenshot: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum
    We'll wait for your response.
    Thank you!
    View this thread on browser » Unsubscribe Thread 1554149388
    ...
  • Profile Image
    jherwin
    Answered on April 01, 2019 at 07:14 PM

    We are sorry for the inconvenience this may have caused. Could you please post the screenshot again, the image you attached in your response didn't reach our forum.

    Guide: How to Post Screenshots to Our Support Forum

    We'll wait for your response.