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RDeYoungClearesultAsked on April 5, 2019 at 9:31 AM
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Support_Management Jotform SupportReplied on April 5, 2019 at 11:38 AM
Can you tell us on which section of the form is this happening? I created a simple form where I used the greater than or equal ≥ symbol (e.g. form title, header, field label, field options, and text field) and all of them were rendered as is without changing to a lowercase e.
https://www.jotform.com/90944615928973
If you could tell us where this is happening, or better yet, share a screenshot of it, we can have a closer look.
Related guide: How-to-Post-Screenshots-to-Our-Support-Forum
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RDeYoungClearesultReplied on April 5, 2019 at 11:43 AMhttps://www.jotform.com/build/90935301257152
This is the form, and if you go to the dropdowns on pages 3, 4, 5, 6 and 7, I use that symbol throughout. Every few days, I’ll check the form and the ≥ symbol reverts to an ‘e’ and the ≤ symbol changes to a ‘d’.
I’ve changed it back numerous times, but it keeps happening.
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Support_Management Jotform SupportReplied on April 5, 2019 at 1:13 PM
Every few days, I’ll check the form and the ≥ symbol reverts to an ‘e’ and the ≤ symbol changes to a ‘d’.
Does this mean it's sporadic, where it works for a few days then suddenly changes? I am indeed seeing some options that show an 'e' instead of a '≥'.
I tried this on that same test form I shared earlier and it is showing the correct symbol after correcting it inside the form builder.
I then refreshed it a couple of times in an attempt to see the behavior you're describing with no luck. Each time, the dropdown options display as intended. I also tried copy/pasting the symbols and manually typing them in using ALT codes (alt+242 an alt+243). On both occasions, the options remained as is without changing to e and d respectively.
Can you try changing the e's and manually paste the ≥ symbol? When pasting, press CTRL+SHIFT+V instead of the regular CTRL+V to paste it in plain text. Kindly do this to all the options that changed.
Alternatively, if you have a way of reproducing this consistently, please share how so we can report it to our developers.