Square Payment Form: special pricing will not save.

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    Asked on April 06, 2019 at 03:50 PM

    There is a glitch on the special pricing option on the Square payment form.  I make changes to the prices and they won't take (won't save) or won't accept the change.

    After fidgeting with it over and over again, I can get it to eventually save.  But it should work without so much effort.


    Square Payment form > Payment Settings > Product Settings > Product Options > Special Pricing per option 


    When you change the options it either will not save the options after a change or won't accept the change with an alert stating "you much enter a description for the product"  even though there is one there.

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    Answered on April 06, 2019 at 09:54 PM

    This appears to be the last form that you have edited: https://www.jotform.com/81347031620951, but it is integrated with PayPal. What is the form that is integrated with Square, and does not save the special pricing correctly?

    Please try clearing your forms cache, and let us know if the saving issue continues: https://www.jotform.com/help/229-How-to-Clear-Your-Form-Cache