Unable to edit auto response page.

  • thewomenslounge
    Asked on April 11, 2019 at 6:13 PM

    hi there,

    I am trying to edit the email text that gets sent to someone once they have signed up for the event. Every time I hit edit the page crashes, this happens with both explorer and chrome. It says that the script has stopped working.

     

    Can someone please get back to me at hello@womenslounge.com.au

  • Jed_C
    Replied on April 11, 2019 at 7:52 PM

    I've tried viewing this form's "Event Registration Form - Doreen - 3rd May 19 - Mindfulness Workshop" autoresponse and didn't encounter any issue.

    Can you please confirm if you are still not able to edit the autoresponse email? If so, try clearing your form cache https://www.jotform.com/help/229-How-to-Clear-Your-Form-Cache and see if that helps.

    Looking forward for your response.