How to clear upload space.

gibsonhanks

Asked on April 15, 2019 at 1:46 PM

I received an email saying I reached my upload limit? Can I some how go into the forms and just delete the uploads? What do I need to do?
David JotForm Support Manager

Replied on April 15, 2019 at 2:43 PM

You can upgrade to a paid plan that provides enough upload space, or delete submissions that contain uploaded files in order to free up space.

You may want to download your data before deleting it: https://www.jotform.com/help/73-How-to-Download-Form-Submissions-as-Excel-CSV-PDF

Let us know if you need more help.