Email Notifications: not receiving email notifications.

  • MPCI
    Asked on April 15, 2019 at 7:05 PM

    I do not seem to be getting emails from the form "Participation at other clubs" at clubcaptain@meltonpistolclub.com

    Page URL: https://www.jotform.com/build/62918408031857
  • David JotForm Support Manager
    Replied on April 15, 2019 at 9:05 PM

    I have checked it, and it is correctly set up. Also, our mail logs shows that notifications are being sent. We have just made a real submission in order to test it, and it shows as sent:

    1555376610submission Screenshot 10

    Please check your spam folder, if you find the notification there, please mark it as NOT SPAM.

    In addition to this, please add our sending IP addresses, and domain names to your white-list: https://www.jotform.com/help/145-Whitelisting-JotForm-IP-Addresses-and-Domains

    Let us know if you need more help.