Create a customer on Stripe and not process any charge

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    Asked on April 20, 2019 at 08:58 AM

    We want to create a customer on Stripe and not process any charge when the user completes the form. Setting the processing to NOT process the charge immediately seems to do everything we want -- except the form shows the amount to be charged. 

    Setting that to zero gets an error.

    How can we hide that portion of the form so visitors are not confused when we are not charging anything?

    Or is there a better way to create a customer (with credit card details) on Stripe through Jotform?

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    Answered on April 20, 2019 at 09:06 AM

    You can actually do this using the Payment Authorization feature of Stripe payment integration.

    How to Capture Stripe Payment Authorization

    "There are situations when you just want to capture a customer’s payment information and keep it on your Stripe dashboard so you can charge them later with whatever amount necessary."

    I hope this help. Let us know if you need further assistance.