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cpsinghAsked on April 23, 2019 at 12:43 PM
Does jotform now have the ability to update credit cards for existing subscriptions? This wasn't a feature back in 2017. I'm wondering if it is now.
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Kiran Support Team LeadReplied on April 23, 2019 at 1:55 PM
Are you referring to Bronze yearly subscription of your account? If so, you should be able to update the credit card information from the Billing section of your account. If you are referring to any subscription that you have configured on any of your form, please let us know so that we can check it for you.
Thanks!
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cpsinghReplied on April 23, 2019 at 2:06 PM
I'm referring to allowing customers to update the following form's credit card information.
https://www.jotform.com/build/72425387284160
These are forms I'm building, not what and how I pay JotForm.
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Kiran Support Team LeadReplied on April 23, 2019 at 2:23 PM
Unfortunately, the feature to update the user's credit card information for a Stripe subscription is not yet available. Let me send a feature request to our backend team for evaluation. Please note that we cannot provide any ETA at this moment. However, if there is any news you'll be updated here on this thread.
Thanks!