Add file option added to JotForm but pictures from the iphone do not show up on computer platform?

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    atlantatavr
    Asked on April 23, 2019 at 06:19 PM

     

    "add file" option added to jotform but pictures from the iphone do not show up on computer platform? 

    Anything i can do to fix this?

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    jonathan
    Answered on April 23, 2019 at 07:06 PM

    If I understand correctly the "add file option" you mentioned, it must be the Upload field.

    How to Create File Upload Forms

    But when I checked your form and I was not able to find the Upload field on the form. You need to add an Upload field first on the form to have the option to upload/add files using the form.

    I hope this help. Let us know if issue persist.