Why I am not receiving the email notifications?

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    Ahmir Boston
    Asked on April 24, 2019 at 07:54 PM

    Hey, So I’m not receiving any emails when someone submit a application I have to go into the actual site and look to see them f someone submitted how can I fix that? The picture I sent was the last one an I had more than one submission

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    Kiran
    Answered on April 25, 2019 at 01:08 AM

    As I check the email history log of your account, the emails are being sent without any issue from our end.

    155616882325042019_100423.png

    Please check if the emails are being landed in spam/junk folders. Also, please check the following guide that can help you with troubleshooting email delivery issues.

    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues 

    Please get back to us if the issue still persists. We will be happy to assist you further.