My submissions are not being processed.

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    trsc77
    Asked on April 24, 2019 at 09:25 PM

    Submissions Problems? Not recieving them, thanks

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    AndrewHag
    Answered on April 25, 2019 at 02:16 AM

    I cloned your form 12140320181 and performed a test submission. But, the form submitted successfully. Are you referring to the error below?

    1556172595chrome_3BWxKQcQOZ.png

    I see that Unique Submission field is set "Check cookies only". To resolve the issue, please navigate to Settings > Form Settings > Show More Submissions then scroll down to Unique Submission and set the field to No Check.

    15561728389Em4cKGqFm.png

    Here is the guide: How-to-Set-Unique-Submissions-on-a-Form

    Do let us know if you are referring to some other issue.