Form over quota without any answers

  • Profile Image
    ArnaudTHULY
    Asked on April 25, 2019 at 12:17 PM

    Hello,

    Since 2 or 3 month it seems that we have a problem with our forms as you can see in the bottom of this page :

    http://editions-alliance-magique.com/vous-ecrivez.php

    It says that the form is over the quota, so to be sure i deleted all the submissions... and nothing change.
    Can you please let me know where the problem come from?

    Best regards

    Arnaud THULY

  • Profile Image
    jonathan
    Answered on April 25, 2019 at 02:25 PM

    We apologize for any inconvenience caused. 

    It seems the issue was due to uncleared form cache. I cleared your forms cache and when I checked on the website the form was active and available.

    1556216720zzz 2019-04-26 02.24.34.png

    Please check again. Let us know if issue persist.