PayPal Checkout integration issue

  • Profile Image
    Asked on April 25, 2019 at 08:29 PM
  • Profile Image
    Answered on April 25, 2019 at 11:39 PM

    Could you please brief us on the issue that you are experiencing so that we can take a look at it and guide you further.


  • Profile Image
    Answered on April 26, 2019 at 11:43 AM
    I can't seem to make the PayPal Checkout button work within my website page. The button shows up fine, but when I click it, I get this error. I've tried everything suggested through both PayPal and JotForm

    Any help would be appreciated.


  • Profile Image
    Answered on April 26, 2019 at 01:35 PM

    The PayPal Checkout integration on the 'Book Your Session' form is currently configured to use a sandbox environment. I was able to authorize the payment using a sandbox PayPal account.

    Are you having some issues when you switch it to the live environment? Unfortunately, we cannot receive file attachments via email. If you would like to share some screenshots, please follow the next guide for instructions:

    How to Post Screenshots to Our Support Forum