Not sure why but dropbox and Jotform need to be refreshed around every

digi3dworks
Asked on April 28, 2019 at 03:26 AM

Not sure why but dropbox and Jotform need to be refreshed around every 3 to 6 weeks... or they get disconnected....

This is a re-post of a comment on Upload to Dropbox with Jotform
roneet
Answered on April 28, 2019 at 03:50 AM

May we know which Form are you referring to?

This guide will help you to get the Form link:

https://www.jotform.com/help/401-Where-to-Find-My-Form-URL

Did you have the DropBox near its limits at some time since if your DropBox account gets near the limit it can break the integration?

If you experience this issue once again you can first try clearing the Form Cache for your account.

If it still does not work then

1. Remove the integration.
2. Clear Form cache.
3. re-integrate again.

If you experience the issue again then let us know and we will escalate this issue to our development team.

Thanks.