"I agree" checkbox not appearing on ipads

  • rbell1
    Asked on April 29, 2019 at 10:41 PM

    Hi 

    Wondering if you can help please.  The "I agree" checkbox is not appearing when the form is viewed on ipads.  

    Also, the "I agree" text is spread over two lines for some reason. Can you change to be on line only.

    Thanks

    Richard

    Jotform Thread 1808099 Screenshot
  • Kiran Support Team Lead
    Replied on April 30, 2019 at 1:35 AM

    I have checked your JotForm on 2 different iPad emulators and see that the checkbox is being displayed normally. Are you still experiencing any issue with the form? If so, please let us know the device model that you are using and the web page URL if the form is embedded on any of your web pages so that we'll try to replicate the issue at our end to assist you.

    Thanks!

  • rbell1
    Replied on April 30, 2019 at 1:43 AM
    Hi, thanks for your reply. I have updated the IOS and the form is displaying correctly now.
    Thank you.
    Email: richard@workout.net.au
    [cid:image001.jpg@01CCC099.1656AC50]
    138 Witton Rd
    Indooroopilly QLD 4068
    t: 3378 8950
    f :3878 6091
    www.workout.net.au
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  • Kiran Support Team Lead
    Replied on April 30, 2019 at 2:56 AM

    Great!! Thanks for your confirmation and glad to see that the issue is now resolved. Please do not hesitate to get back to us if you need any further assistance. We will be happy to help. 

    Thank you for using JotForm!  

  • jherwin
    Replied on May 2, 2019 at 6:09 AM

    I injected the custom CSS code below into your form: https://form.jotform.co/81966950202863

    li#id_77 {width: 100%!important;}

    and li#id_24 {width: 100%!important;} to the second form.

     

    Guide: How-to-Inject-Custom-CSS-Codes

    And the issue seems fixed. Can you please check again?