How to allow users to edit their submissions?

  • SOSStLucia
    Asked on May 9, 2019 at 6:54 PM

    Is there a way to send a unique link to a respondent of their submission so they may edit it themselves (without it being included in the auto response)?

    So either

    - the user no longer has access to the autoresponder email with the edit link, or

    - there is no edit link because the respondents typically do not make changes but for exceptional cases, when the jotform administrator would allow it.

  • Kevin Support Team Lead
    Replied on May 9, 2019 at 10:13 PM

    It's not necessary to include the edit link in an email autoresponder, you may create the edit link and share it later with the user, to create the edit link you may do the following: 

    1. Use the URL base " id". 

    2. To find the submission id you may follow this guide: 

    I hope this helps. 

  • SOSStLucia
    Replied on May 10, 2019 at 5:36 PM

    Thank you Kevin.  I have followed your instructions.  At the point when I click on Submission button at the top (Step 1), i am presented with the following:

    This site can’t be reached

    The webpage at might be temporarily down or it may have moved permanently to a new web address.

    Any ther suggestions for retrieving the submission ID?
  • Kevin Support Team Lead
    Replied on May 10, 2019 at 6:55 PM

    This may have been a temporary issue with the connection, I just checked the link to your submissions and it works for me: 

    1557528578screenshot 01 Screenshot 10

    I would recommend you to try using a different browser and different internet connection, if the problem persists, please share us a screenshot of the console report so we can see if there is anything causing the problem. 

    This guide will help you getting the console report: 

    This guide will help you uploading your images to this forum thread: How to Post Screenshots to Our Support Forum 

    Note that attached images via email replies will not reach this thread.