How to allow users to edit their submissions?

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    SOSStLucia
    Asked on May 09, 2019 at 06:54 PM

    Is there a way to send a unique link to a respondent of their submission so they may edit it themselves (without it being included in the auto response)?

    So either

    - the user no longer has access to the autoresponder email with the edit link, or

    - there is no edit link because the respondents typically do not make changes but for exceptional cases, when the jotform administrator would allow it.



    This is a re-post of a comment on How to Let Users Update Their Form Submissions at a Later Date

  • Profile Image
    Kevin_G
    Answered on May 09, 2019 at 10:13 PM

    It's not necessary to include the edit link in an email autoresponder, you may create the edit link and share it later with the user, to create the edit link you may do the following: 

    1. Use the URL base "www.jotform.com/edit/submission id". 

    2. To find the submission id you may follow this guide: https://www.jotform.com/help/549-Where-to-Find-the-Submission-ID 

    I hope this helps. 

  • Profile Image
    SOSStLucia
    Answered on May 10, 2019 at 05:36 PM

    Thank you Kevin.  I have followed your instructions.  At the point when I click on Submission button at the top (Step 1), i am presented with the following:


    This site can’t be reached

    The webpage at https://www.jotform.com/sheets/72243244524854 might be temporarily down or it may have moved permanently to a new web address.


    ERR_FAILED
     
    Any ther suggestions for retrieving the submission ID?
     
    K.
  • Profile Image
    Kevin_G
    Answered on May 10, 2019 at 06:55 PM

    This may have been a temporary issue with the connection, I just checked the link to your submissions and it works for me: 

    1557528578screenshot_01.png

    I would recommend you to try using a different browser and different internet connection, if the problem persists, please share us a screenshot of the console report so we can see if there is anything causing the problem. 

    This guide will help you getting the console report: https://www.jotform.com/help/453-How-to-get-a-console-report-from-most-common-browsers 

    This guide will help you uploading your images to this forum thread: How to Post Screenshots to Our Support Forum 

    Note that attached images via email replies will not reach this thread.