How does the mobile app work?

  • Ashish Malviya
    Asked on May 13, 2019 at 9:16 AM

    Good to know how this mobile app works. I am using this app, but the push notification is not working in this app. Can you please help. The form submissions are not synced automatically on submission of new forms.

    Look for your kind support on the same

  • Richie JotForm Support
    Replied on May 13, 2019 at 10:49 AM

    I have tested the JotForm mobile APP with my IOS phone and it seems to be working correctly at my end.

    In the APP on the top portion, it would show the total submission and the new submissions.

    When your form has an unread submissions it will show a counter box on the right side on the number of unread submissions with green background.

    Screenshot:

    How does the mobile app work? Image 1 Screenshot 20

    Can you please test your form again and let us know if the issue still remains?

  • ashishmalviya73
    Replied on May 13, 2019 at 10:43 PM
    Please understand that we need to manually refresh the app to get the new
    submission of the forms.
    Ideally it should be on a auto sync model or auto refresh, whenever anyone
    submits the new form
    ...
  • Nik_C
    Replied on May 14, 2019 at 1:35 AM

    We attended your other thread here: https://www.jotform.com/answers/1820389

    Please refer to it for all future reference.

    Thank you!