I have available storage space, but we are getting an error message.

  • Saecfo
    Asked on May 20, 2019 at 12:18 PM

    I have available storage on my account but when I try to access the forms we are getting an error message. Please let me know what I need to do to fix it as I need to make additional submissions. 

    thank you!

  • David JotForm Support Manager
    Replied on May 20, 2019 at 12:55 PM

    We have fixed this, your forms should be available now since your account's usage is under the limit:

    1558371250underthelimits Screenshot 10

    Open a new forum thread if you need anything else, we will be glad to assist you.