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kimberly.divitoAsked on May 21, 2019 at 10:13 AM
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Kiran Support Team LeadReplied on May 21, 2019 at 11:24 AM
Could you provide us with more information on the platform that you are referring to? This would help us in guiding you in the right direction.
We will wait for your response. Thank you!
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CreativePinellasReplied on May 21, 2019 at 5:31 PM
Yes Apologies that message was a bit cryptic. So I am associated as a user with the Creative Pinellas account; however when I create forms they do not save or utilize all the features of the Gold account that Creative Pinellas has. How do I create new forms within the Creative Pinellas account?
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jherwinReplied on May 21, 2019 at 8:45 PM
I checked the CreativePinellas account and the gold plan features are available for that account.
To know more about account usage and account limits, please check this guide: Understanding-Your-Account-Usage-and-LimitsHow do I create new forms within the Creative Pinellas account?
Simply log in to the CreatePinellas account and create a form there. Could you please further explain the issue you're experiencing now so we can check and test it?