Enabling HIPAA compliance

  • kylieroll
    Asked on May 21, 2019 at 1:34 PM

    I did not intend to disable HIPAA compliance, now I cannot see any of my payment information.


    Thank you,

    Deborah Edenhofer

  • Mike
    Replied on May 21, 2019 at 3:06 PM

    Your account is currently on a free plan. The HIPAA compliant forms are available with our Silver and Gold plans only.

    In other words, to be able to use HIPAA compliant forms, you will need to upgrade to the Silver or Gold plan.

    Related guide:

    How to upgrade to HIPAA Compliance