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boxycharmAsked on May 22, 2019 at 10:13 AM
Hi,
a co-worker purchased using this platform for the office however her email address associated is no longer valid - Alexis@boxycharm.com - can this email address be deleted and instead could you place "BrianA@boxycharm.com" instead as the default email address?
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Richie JotForm SupportReplied on May 22, 2019 at 11:35 AM
I have checked your account boxycharm and it seems you have updated your email address already to bran********ingassets@boxycharm.com.
To clarify, do you want to change your email recipient?
To change the form email recipient, you may go to your Settings>Emails and click the Pencil icon to open the notification email.
Then click on Recipients and edit the recipients email address.
Hope this information helps.
Please give it a try and let us know if you need further assistance.
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boxycharmReplied on May 22, 2019 at 2:25 PM
I'm having trouble finding the below to even start
"To change the form email recipient, you may go to your Settings>Emails and click the Pencil icon to open the notification email."
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Richie JotForm SupportReplied on May 22, 2019 at 3:48 PM
You would need to edit your form in the Form Builder .
In you My Forms, select your form and click on edit.
Once in your Form builder click on Settings>Form Settings>email
Kindly check this screen cast:
Guide:https://www.jotform.com/help/25-Setting-up-Email-Notifications
Please give it a try and if you are not able to edit the recipient, we can do it for you. Just let us know the form name and the email address to change the recipient.