Is there anything we can use to improve mobile responsiveness?

  • Michty6
    Asked on May 23, 2019 at 3:06 PM

    Hey Guys


    I see this old widget is gone: https://widgets.jotform.com/widget/mobile_responsive


    Is there anything we can use to improve mobile responsiveness?

    Thanks!

  • David JotForm Support Manager
    Replied on May 23, 2019 at 4:13 PM

    All our forms are mobile responsive by default. Could you please let us know which of your forms need improvement?

    You may even share a screenshot to illustrate the issue: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum

  • Michty6
    Replied on May 24, 2019 at 11:02 AM

    This is what the welcome screen looks like (pretty much on all our apps) on iPhone.  As you can see, the start button does not appear above the fold.

    Once you get into the app it's much better but this is not very well optimized at all...


    1558710106Welcome Screen Screenshot 10


  • David JotForm Support Manager
    Replied on May 24, 2019 at 12:29 PM

    I assume that you are referring to the form(83284630984264) embedded on this page: https://www.gtamortgagepros.com/apply-now/, correct? 

    Please try adding the following code in the same page where you have embedded your form:

    <style type="text/css">

    @media only screen and (max-width: 480px) {

    #JotFormIFrame-83284630984264{

        height: 630px !important;

    }

    }

    </style>


    Let us know if you need more help.

  • Michty6
    Replied on May 24, 2019 at 4:01 PM

    Marginally better - the problem is that the welcome screen is vertically centred, when it doesn't need to be... Is there any way to fix that?


    1558728060Welcome Screen 2 Screenshot 10



  • jonathan
    Replied on May 24, 2019 at 4:36 PM

    ...the problem is that the welcome screen is vertically centred, when it doesn't need to be...

    I see what you meant also. Unfortunately, because you are using Card Form layout, the option for custom CSS code injection to modify the form style is not possible.

    Please note that cards form layout adjusts automatically based on the screen size and the webpage where you have embedded your form.

    I hope this help. Let us know if you require further assistance.


  • Michty6
    Replied on May 24, 2019 at 6:39 PM

    Ok so there is no way to fix this in the cards layout setup - not vertically centering the welcome page?

  • David JotForm Support Manager
    Replied on May 24, 2019 at 6:59 PM

    Unfortunately, there isn't. The Cards layout does not permit further customization like the Classic layout does.