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cashcourseAsked on May 28, 2019 at 11:10 AM
Hello,
We have a Jotform that has been edited to our liking. However, when someone else submits the form with their information, the form shown with their answers that is emailed to us is outdated and not the current version of the form. Why would this be and how can we fix it?
Thank you!
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Girish JotForm SupportReplied on May 28, 2019 at 12:45 PM
The reason is that the email notification was not updated when the form was modified. The email content will need to be revised to match the fields in the updated form.
Related Guide: https://www.jotform.com/help/430-How-to-Edit-the-Email-Template-for-Notifications-and-Autoresponders
Hope this clarifies your query.