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AbstractAsked on May 29, 2019 at 9:57 PM
It doesnt seem as if my Google sheets integration is updating every time someone signs up through my form like its supposed to...I need help to make sure everything is set up properly...can someone help?
Page URL: https://form.jotform.com/60247565049964 -
Richie JotForm SupportReplied on May 30, 2019 at 1:12 AM
We do apologize for the inconvenience.
I have manually pushed the submission data to your Google Sheet, kindly check if the submissions are updated.
If not, can you please try re-integrating your Google Sheet?
Guide:https://www.jotform.com/help/228-How-to-Integrate-Forms-with-Google-Sheets
If the issue still remains, can you please share to use your Sheet URL?
To share, kindly click on the share button on the upper right corner of your Sheet.
then share to us the Shareable link.
Can you also please share to us the submission ID of those submissions that are not found in your Google Sheet?
Looking forward for you response.