Send Email Notification using Conditions to multiple recipients

  • Profile Image
    Asked on June 03, 2019 at 04:41 PM

    Hello, I am trying to set up email notification conditions but I seem to only be able to set up 3 conditions at a time. Am I doing something wrong or do I need to upgrade to add more conditions?



  • Profile Image
    Answered on June 03, 2019 at 06:17 PM

    Hi Laura,

    Sending notification emails to multiple recipients is only available on paid accounts.

    Send Notifications to Multiple Recipients

    Because you are on FREE account at this time, your Conditional email that send to multiple email recipients will not work at this time.

    Please let us know if you need further assistance.

  • Profile Image
    Answered on June 04, 2019 at 01:43 PM
    Hi Jonathan,
    It isn’t that I wanted to send the email to multiple recipients but that I wanted to set up more than three conditions for email notifications. I assume this is still free account issue.
  • Profile Image
    Answered on June 04, 2019 at 03:24 PM

    I have checked your form and you have already created three e-mail recipient conditions.

    However, you would need to upgrade your free account to a paid plan to add more email condition.

    Hope this information helps.