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lwright91Asked on June 3, 2019 at 4:41 PM
Hello, I am trying to set up email notification conditions but I seem to only be able to set up 3 conditions at a time. Am I doing something wrong or do I need to upgrade to add more conditions?
Thanks,
Laura
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jonathanReplied on June 3, 2019 at 6:17 PM
Hi Laura,
Sending notification emails to multiple recipients is only available on paid accounts.
Send Notifications to Multiple Recipients
Because you are on FREE account at this time, your Conditional email that send to multiple email recipients will not work at this time.
Please let us know if you need further assistance.
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lwright91Replied on June 4, 2019 at 1:43 PMHi Jonathan,
It isn’t that I wanted to send the email to multiple recipients but that I wanted to set up more than three conditions for email notifications. I assume this is still free account issue.
Thanks!
Laura
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Richie JotForm SupportReplied on June 4, 2019 at 3:24 PM
I have checked your form and you have already created three e-mail recipient conditions.
However, you would need to upgrade your free account to a paid plan to add more email condition.
Hope this information helps.