Downloads not working

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    Williams_Michelle
    Asked on June 12, 2019 at 12:19 AM

    I have a form with attachments and I am getting an error message when trying to open them?

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    Nik_C
    Answered on June 12, 2019 at 03:07 AM

    I checked your form, you have two submissions there. Uploads are downloading:

    15603230222019-06-12_9-02-58.png

    Are you still replicating this problem?

    Could you please share the screenshot of what you see when you try to download: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum

    We'll wait for your response.

    Thank you!

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    Williams_Michelle
    Answered on June 12, 2019 at 03:43 AM
    [cid:image001.png@01D52142.90DFC580]
    ...
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    Nik_C
    Answered on June 12, 2019 at 04:52 AM

    I'm sorry, could you please re-attach the screenshot since it didn't go through https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum

    We'll wait for your response.

    Thank you!