Emails are going to spam for gmail address

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    Vida Langdon
    Asked on June 12, 2019 at 04:11 AM

    This happens to me for the past 2 months.

    THe email is on my contact list and I have been emailing with it for years and all of a sudden it's going to SPAM. I moved it, set up a filter, marked it as not spam but nothing works. From what I've read below it seems to be a common current problem and why is gmail not fixing it?



    This is a re-post of a comment on How to Prevent Emails from Landing in Gmail's Spam Folder

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    Victoria_K
    Answered on June 12, 2019 at 06:39 AM

    Hello Vida,

    Can we ask you to share a link of your form so we checked it closer? 

    If you are using noreply@jotform.com as sender, I can suggest to try switching to noreply@formresponse.com one to see if that will work better.

    Alternatively, you can setup your own SMTP sender: How-to-Setup-SMTP-for-a-Form