Order ID is missing error

  • thegref
    Asked on June 12, 2019 at 4:10 PM

    I am close to done with my first form.  At the bottom I have a Submit Button and a link to PayPal.  When I test the form I get an error that says "Order ID Missing."  What do I need to do to fix this?

    Thanks.

  • denis_calin Jotform Support
    Replied on June 12, 2019 at 5:02 PM

    Hi @thegref!

    This issue is occurring because you have not finished setting up the PayPal integration on your form. I can see that you are using the PayPal Checkout integration. Please note that PayPal Checkout, PayPal Pro and PayPal Express integrations are used to connect to a business PayPal account. The standard PayPal is used to connect to a personal PayPal account. Please use the following guides to help you navigate through the process.

    Guide: PayPal-Forms

    Guide: How-to-Integrate-Form-to-PayPal-Checkout